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Developing Assertiveness in the Right Way
.MP4 | Video: 1280x720, 30 fps® | Audio: AAC, 48000 Hz, 2ch | 2.02 GB
Duration: 1.5 hours | Genre: eLearning | Language: English
Learn to Think and Act Assertively to Obtain Better Outcomes

What you'll learn
By the end of this workshop, delegates will:
Understand the four types of behavior and how to get positive outcomes from using the right type of behavior
Know how to recognize bad behavior in others, and how to deal with it
Know a lot more about their own current behavior after a thorough self analysis is explained
Be more confident after learning how to deal with negative thoughts
Know the three step process on how to act assertively
Know nine proven assertive techniques that they can try
Be abel to put assertiveness into action by negotiating properly, saying no, and being able to ask for help
Requirements
All that is required is a link to the internet to be able to do the course
Description
MODULE 1: Good and Bad Behavior Types
This module contains:
How to Change Your Life
Assertive Behavior
The Benefits of Assertiveness
Passive behavior
Aggressive Behavior
Passive-Aggressive Behavior
MODULE 2: Recognizing and Dealing with Bad Behavior
This module contains:
Recognizing and Dealing with Passive Behavior
Recognizing and Dealing with Aggressive Behavior
The LEEP Model for Handling Aggression
Recognizing and Dealing with Passive-Aggressive Behavior
MODULE 3: Assertiveness and You - An Honest Look at Yourself
This module contains:
Self Reflection
How Others Perceive You
Faulty Assumptions
How Being Assertive Will Help You
MODULE 4: Your Inner Voice: Being More Confident
This module contains:
Your Inner Voice: What Does it Say?
Reprogramming Your Inner Voice
The Power of Positive Thought
Success Generates Success
MODULE 5: Assertive Body Language
This module contains:
Demonstrating Assertive Body Language
Body Language as Part of Communication
Making Sense of Body Language
The Nature of Assertive Body Language
MODULE 6: Three Steps to Being Assertive
This module contains:
Finding the Right Words
Guidelines for Assertive Language
The Three Step Approach to Being Assertive
MODULE 7: Proven Assertiveness Techniques
This module contains:
"What Would You Do in My Shoes?"
Reflecting/Playback
Fogging
Broken Record
Positive and Negative Enquiry
Asking for More Time
Explaining the Consequences
Self-Disclosure
The Power of Silence
"What If"
"What do You Think?"
MODULE 8: Putting Assertiveness into Action
This module contains:
Assertive Negotiating
Win-Win Outcomes
Saying "No" Nicely
Making Requests Assertively
Putting Assertiveness Into Action
Who this course is for:
Assertiveness courses benefit people who need to develop their self confidence, who need to find ways of dealing with people who may take them for granted - or worse. And that's true. If your self esteem needs a lift, this course will do just that for you. But it also teaches a great way of thinking - of balancing everyone's needs - which we all need. So if you are too passive, you'll learn how to stand up for yourself without confrontation - and if you're aggressive, then you'll see how you need to change so that everyone (yes, even yourself) sees the benefits. We don't exaggerate when we say you will get fresh insights into human behaviour that will change how you relate to other people. This assertiveness skills training course, like all our courses, has been developed over many years of classroom delivery. Content has been thoroughly researched and is constantly updated so it's always leading edge. It's delivered by professional presenters and is full of practical knowledge and solutions. Still wondering whether to do the course? Just think about this: how much would your life benefit if you had better assertiveness skills?


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