Quote:During his 24-year tenure at the FBI, Chris Voss developed a set of negotiation skills that apply as aptly to everyday life as they did in high-stakes national and international crime. He rose to become the bureau�s lead hostage negotiator, handling more than 150 international cases, and now he�s CEO and founder of the Black Swan Group, where he and his team train individuals and executives to be effective negotiators.
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Also trained by Scotland Yard and Harvard Law School, Chris has shared his unique insight through his bestselling book �Never Split the Difference: Negotiating as if Your Life Depended on It.� Now, through his MasterClass, he�s sharing his field-tested techniques with you.
In Chris�s MasterClass, learn tactical empathy and a collaborative approach to negotiating based on human nature. Chris teaches you advanced communication skills like mirroring, labeling, and mastering your delivery. He uses mock negotiations and real-life lessons from his time at the FBI, including a Chase Manhattan Bank robbery and an international kidnapping, to give you the tools you can use every day, whether you�re negotiating a job offer or a car lease or simply want to enjoy better communication with your family. Learn how to discover critical pieces of information, bargain like a pro, and change the dynamic of your interactions so you can experience better outcomes and get more of what you want out of life.
In this online class, you�ll learn about:
� Mirroring and labeling
� Negotiation tactics and strategies
� Communication skills
� How to negotiate a salary
� Bargaining
� Finding black swans
� Creating the illusion of control
� Psychological tools
� Body language and speech patterns
� How and when to be assertive