12-03-2020, 07:40 AM
<p>My front door is old and very drafty, so we decided to buy a new door. We never realized what a challenge it would be. First we went to a store in new York that sells doors and found one that we liked. We're looking for a pretty nice door, half glass, with one standard-size side light. We live near the ocean, so we are worried about the steel door, but we were assured that it will not rust. We explained that we didn't know the installer, so he gave us a name and phone number for one of them, but the installer never called us back.<br><br>Then we went to Home Depot and found a fiberglass door that we really liked, and the price was much less than anything we saw. Home Depot made me pay $ 35 so they could send an installer to measure the installation. The installer from Home Depot called me about 2 weeks later and we made an appointment for the following week. They gave me a 4-hour window in which they would arrive for the measurement. Well, the 4-hour window came and went, and they never showed up. I called at 4pm (end of window) and the installer assured me that they were late and would arrive anyway, so I should keep waiting. They never came or called me that day. They didn't call me back the next day either.<br><br>So, finally, we went to another store that specializes in doors, and they gave me a decent estimate of the price and sent their installer to measure it the very next day. At this point, I think that now we finally got somewhere, even though this door was made of steel. When the measurements came in, I went back to the store to complete the purchase, and lo and behold, the price doubled from the initial price of $ 3,750 to almost $ 7,000! It was a standard-sized steel door with half a pane of glass and one side light. The seller explained that the increase in price compared to the estimate was mainly due to the fact that we needed a new frame, as well as the door and side light.<br><br>Any ideas on how I can overcome all these baits and switches, incompetence, etc. So that we don't have to survive this winter with a draughty, unattractive door? Thanks.<br></p>